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Supporting service


Gugao Doors and Windows attaches great importance to the creation of the living environment. It innovatively advocates the home concept of a minimalist and luxurious style, creating a high-end and concise living space. Adhering to the business philosophy of "Quality has no end, and the enterprise has no boundaries" and implementing the hospitality tenet of providing excellent service with the principle of "People-oriented and Customer-oriented", Gugao Doors and Windows is a pioneer of the minimalist and luxurious home concept.

Service hotline:+86-15012429094

Consultation and Reception

Provide multiple consultation channels, such as telephone, online customer service on the website, social media, etc. Respond promptly to customers' questions about door and window products, including product types (such as casement windows, sliding doors, etc.), materials (aluminum alloy, plastic steel, etc.), and performance (sound insulation, heat insulation, etc.

Understanding of Requirements

Arrange professional personnel to communicate with customers to understand their needs, such as the dimensions of doors and windows (accurately measure data according to the installation location), usage scenarios (residential, commercial, etc.), and special requirements (such as anti-theft, fireproof, etc.).

Customized Solutions

Based on customers' needs, provide personalized door and window solutions, including the design of door and window styles, color matching, configuration recommendations (such as glass types, brands of hardware accessories, etc.), and give a budget quotation.

Sample Display and Visit

If possible, invite customers to visit the store or factory to view door and window samples and intuitively feel the quality, craftsmanship, and appearance of the doors and windows.

Order Confirmation

Confirm order details with customers, including product specifications, quantity, price, delivery time, installation time, etc., and sign a contract.

Production Arrangement

According to the order requirements, reasonably arrange the production plan to ensure that door and window products that meet the quality standards are produced on time. During the production process, strictly monitor the product quality.

Logistics and Distribution

Select reliable logistics partners to ensure that door and window products are not damaged during transportation. Provide logistics information inquiry services so that customers can keep abreast of the transportation status of the products at any time.